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Shipping & Delivery Policy

1. Purpose

This Shipping & Delivery Policy outlines how and when items such as prasadam, puja-related materials or acknowledgment receipts are delivered following a service booking or donation through our website https://melvenpakkamperumal.in/.

2. Dispatch Timeline

  • Prasadam or any physical items, if applicable, will be dispatched within 5–7 working days from the date of pooja/homam completion or donation confirmation.

  • In case of high-volume festival seasons or delays due to temple procedures, dispatch timelines may extend slightly.

3. Delivery Partners

We use reputed courier services or India Post for shipping. Tracking details (if available) will be shared with you through email or WhatsApp.

4. Delivery Areas

Currently, we ship only within India. For international devotees, please contact us before placing any orders to check feasibility.

5. Shipping Charges

  • Standard Shipping within India is either free or included in the seva/donation amount unless otherwise mentioned.

  • If special items or bulk quantities are requested, additional shipping charges may apply and will be informed beforehand.

6. Address Accuracy

Please ensure your shipping address, phone number and email ID are accurate while making a booking or donation. The temple is not responsible for delivery failures due to incorrect or incomplete address details.

7. Non-Delivery & Return

If a package is returned due to failed delivery attempts, re-shipping may be arranged at additional cost (if applicable). Items once sent cannot be returned or exchanged, as they are part of religious offerings.

8. No Guarantee of Delivery Timing

As items are shipped after spiritual procedures, exact delivery dates cannot be guaranteed. Delivery depends on courier timelines and local conditions.

9. Contact for Shipping Queries

For any questions about your prasadam delivery or shipment status, please reach out to:

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